Terms of service
Last Updated: August 10, 2026
Welcome to 1k Custom Jewels. These Terms of Service (“Terms”) govern your use of our website, services, and purchase of products from 1k Custom Jewels (“we,” “us,” “our,” or “Company”).
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
1. ABOUT OUR BUSINESS
1k Custom Jewels is an online jewelry retailer. Some products offered through our website may be fulfilled directly by third-party suppliers or manufacturers on our behalf.
Because we use a dropshipping fulfillment model, we may not physically keep every product shown on our website in our own inventory. Orders may be sent directly from our suppliers to the customer.
We remain responsible for managing your order and providing customer support in accordance with these Terms.
2. ELIGIBILITY
You must be at least 18 years old, or have permission from a parent or legal guardian, to make purchases through our website.
By using our website, you represent that the information you provide is accurate, complete, and current.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and other information displayed on our website are accurate.
However, actual product colors may vary slightly depending on your device, screen settings, lighting, photography, or manufacturing differences.
Jewelry may also have minor variations in color, texture, size, shape, or finish. These variations do not necessarily constitute a defect.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
4. PRICING
All prices are listed in U.S. dollars (USD) unless otherwise stated.
We reserve the right to change product prices at any time without notice.
If an incorrect price is displayed due to a technical or clerical error, we reserve the right to cancel the affected order and issue a refund for any amount paid.
5. ORDERS
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept, reject, cancel, or limit an order for any reason, including inventory availability, pricing errors, suspected fraud, or supplier-related issues.
If we cancel an order after payment has been received, you will receive a refund for the canceled portion of the order.
6. PAYMENT
We accept the payment methods displayed during checkout.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
You agree to provide accurate billing and payment information.
Orders will not be processed until payment has been successfully authorized and received.
7. SHIPPING AND DELIVERY
Shipping times are estimates and are not guaranteed unless specifically stated otherwise.
Because some products may be fulfilled by third-party suppliers, shipping times may vary depending on the supplier, destination, shipping carrier, customs processing, holidays, weather, or other circumstances outside of our control.
Once an order has been shipped, tracking information may be provided when available.
We are not responsible for delays caused by shipping carriers, customs, incorrect addresses, weather, holidays, supplier delays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to the sender because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
8. INTERNATIONAL ORDERS
Customers placing international orders may be responsible for customs fees, duties, taxes, import fees, or other charges imposed by their country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
We are not responsible for delays caused by customs or government agencies.
9. RETURNS AND EXCHANGES
Please review our Return & Refund Policy before placing an order.
Eligible returns must meet the requirements stated in our Return & Refund Policy.
Certain products may be non-returnable, including but not limited to:
- Custom or personalized jewelry
- Made-to-order items
- Items that have been worn or damaged
- Items returned without required packaging
- Items returned outside the applicable return period
- Items marked as final sale
Customers are responsible for following the return instructions provided by our customer service team.
10. CUSTOM AND PERSONALIZED JEWELRY
Custom, personalized, engraved, or made-to-order jewelry is created specifically for the customer.
Because these products are made according to customer specifications, they may be final sale and may not be eligible for cancellation, return, or exchange except where required by applicable law.
Customers are responsible for carefully reviewing spelling, names, dates, sizes, initials, and other information submitted for customization.
We are not responsible for errors caused by incorrect information submitted by the customer.
11. JEWELRY CARE
Proper care can help maintain the appearance and condition of your jewelry.
Unless otherwise stated for a specific product, customers should avoid unnecessary exposure to water, perfumes, lotions, chemicals, chlorine, cleaning products, and excessive moisture.
Jewelry should be stored in a clean, dry location when not being worn.
Normal wear and tear, discoloration, scratches, tarnishing, fading, or damage caused by improper care are generally not considered manufacturing defects.
12. PRODUCT AVAILABILITY
Product availability may change without notice.
Because some products are fulfilled through third-party suppliers, an item may occasionally become unavailable after an order has been placed.
If an ordered product becomes unavailable, we may offer a replacement, allow the customer to select another product, or issue a refund for the unavailable item.
13. THIRD-PARTY SUPPLIERS
Some products may be sourced and fulfilled through third-party suppliers.
Our use of third-party suppliers does not create an employment, partnership, joint venture, or agency relationship between you and those suppliers.
We select suppliers we believe are appropriate for fulfilling our orders; however, we cannot guarantee that every third-party supplier will always be free from delays, shortages, manufacturing issues, or other problems.
14. WEBSITE USE
You agree not to:
- Use our website for unlawful purposes;
- Attempt to gain unauthorized access to our website or systems;
- Interfere with the operation or security of our website;
- Copy or reproduce our website content without permission;
- Use our website to commit fraud;
- Submit false or misleading information;
- Upload malicious software or harmful code; or
- Use our website in a way that could damage our business or customers.
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
15. INTELLECTUAL PROPERTY
All content on our website, including logos, photographs, graphics, product descriptions, designs, text, branding, and other materials, is owned by or licensed to 1k Custom Jewels unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or use our intellectual property without our prior written permission.
16. CUSTOMER CONTENT
If you submit photographs, reviews, testimonials, comments, or other content to us, you represent that you have the right to provide that content.
By submitting content, you grant us permission to use, reproduce, display, and publish that content for business, marketing, advertising, and promotional purposes, subject to applicable law.
17. REVIEWS AND FEEDBACK
Customers may have the opportunity to submit product reviews or other feedback.
Reviews must be honest and must not contain unlawful, threatening, abusive, defamatory, fraudulent, or misleading content.
We reserve the right to remove content that violates these Terms or applicable law.
18. FRAUDULENT OR SUSPICIOUS ORDERS
We reserve the right to cancel or delay orders that appear fraudulent, unauthorized, suspicious, or otherwise irregular.
We may request additional information to verify an order before processing it.
If an order is canceled due to suspected fraud or unauthorized activity, any refund will be handled in accordance with applicable law and our payment processor’s policies.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, 1k Custom Jewels shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase or use of our products.
Our liability for any claim relating to a product or order shall not exceed the amount you paid for the product giving rise to the claim, except where otherwise required by law.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
20. DISCLAIMER
Our website and services are provided on an “as is” and “as available” basis to the extent permitted by law.
We do not guarantee that our website will always be available, uninterrupted, error-free, or completely secure.
21. FORCE MAJEURE
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, transportation interruptions, labor disputes, supplier disruptions, internet outages, pandemics, or other unforeseen events.
22. PRIVACY
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
23. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
Changes become effective when posted on our website unless otherwise stated.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
24. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the state in which 1k Custom Jewels is legally established, without regard to conflict-of-law principles, except where applicable law requires otherwise.
25. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
26. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and 1k Custom Jewels regarding your use of our website and purchase of our products.
27. CONTACT US
If you have questions regarding these Terms, your order, or our policies, please contact us:
1k Custom Jewels
Email: 1kcustomjewels@gmail.com
Website: 1kcustomjewels.com
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.